FAQ
CONDITION
WE TAKE PRIDE IN OUR SOURCING AND YOU WILL MOSTLY FIND PRODUCTS IN PRIMA CONDITION. FOR TRANSPARENCY, WE RATE EVERYTHING ACCORDING TO BELOW.
- UNUSED WITH TAGS - PRODUCT IS IN EXCELLENT CONDITION, NEVER WORN, WITH TAGS
- UNUSED WITHOUT TAGS - PRODUCT IS IN EXCELLENT CONDITION, NEVER WORN
- GREAT - PRODUCT IS WORN BUT WITHOUT ANY SIGNIFICANT SIGNS OF USAGE
- GOOD BUT USED - PRODUCT IS IN GOOD CONDITION, BUT WORN WITH SIGNS OF USAGE ACCORDING TO DESCRIPTION AND IMAGES
- SATISFYING - SIGNIFICANT SIGNS OF USAGE ACCORDING TO DESCRIPTION AND IMAGES
AUTHENTICITY
ALL PRODUCTS SOLD BY BYGONE ARE 100% AUTHENTIC. WE HAVE NEW, PRE-LOVED AND VINTAGE PIECES AVAILABLE, ALL ARE VERIFIED AUTHENTIC.
SHIPPING
SHIPPING IS CALCULATED DEPENDING ON LOCATION, SIZE AND WEIGHT. STANDARD CARRIER UPS (INSURED). IF OTHER IS PREFERRED, KINLDY CONTACT US. ORDER PROCESSING 1-3 BUSINESS DAYS. SHIPPING TIME DEPENDING ON DESTINATION. STANDARD SHIPPER DOMESTICALLY DHL, STANDARD SHIPPER INTERNATIONALLY UPS.
GERMANY: 5€
EU: 10€
REST OF THE WORLD: 30€
WORLD WIDE SHIPPING, IF YOUR CONTRY IS NOT LISTED KINDLY SEND US A MESSAGE AND WE WILL FIND A SOLUTION.
FEES & TAXES
AS OUR PRODUCTS SHIP FROM BERLIN, EUROPE, PLEASE NOTE THAT YOUR ORDER MAY BE SUBJECT TO DUTIES AND TAXES UPON IMPORT IF YOU ARE LOCATED OUTSIDE THE EU. WE ASK YOU TO PLEASE TAKE THESE FEES INTO CONSIDERATION BEFORE PLACING AN ORDER WITH US. IF YOU HAVE ANY SPECIAL REQUESTS CONCERNING SHIPPING, PLEASE LEAVE A NOTE WHEN FULFILLING YOUR ORDER OR CONTACT US DIRECTLY AT BYGONEARCHIVESTORE@GMAIL.COM.
RETURN POLICY
ALL PURCHASES ARE FINAL. WE DO NOT OFFER RIGHT OF WITHDRAWAL OR RETURN RIGHTS. IF THE ITEM HEAVILY VARIES FROM DESCRIPTION, KINDLY CONTACT US THROUGH THE CONTAC FORM.
PRESS & STYLISTS
KINDLY CONTACT US ON BYGONEARCHIVESTORE@GMAIL.COM